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Member Policies & Procedures

At ECCCO, our goal is to provide a secure, controlled, and elevated environment for both our members and their vehicles. These guidelines are intended to ensure a consistent experience for everyone while protecting the quality, safety, and integrity of the facility.

Section 1: Facility Access & Conduct

· Access to the facility is limited to members and authorized guests.

· Members are responsible for the conduct of their guests at all times.

· All members and guests are expected to follow instructions from ECCCO staff while on property.

· Speed limit on campus is 5 mph at all times.

Section 2: Vehicle Handling

· Vehicle movement within the facility is managed by ECCCO staff unless otherwise authorized.

· Members may not operate lifts, storage equipment, or restricted systems.

· ECCCO reserves the right to reposition or relocate vehicles within the facility for operational or safety purposes.

Section 3: Vehicle Condition & Storage Standards

· Vehicles should be delivered in safe, operable condition unless otherwise disclosed.

· ECCCO may perform routine visual checks and battery maintenance based on membership level.

· Members remain responsible for the general mechanical condition of their vehicles.

Section 4: Prohibited Activities

· No smoking or vaping inside the facility.

· No mechanical repairs or maintenance by members on-site unless specifically authorized.

· No fueling, fuel transfer, or storage of fuel containers.

· No hazardous, flammable, or loose personal property stored with the vehicle.

· No weapons, explosives, or illegal substances permitted on the property.

Section 5: Photography & Privacy

· Photography and videography are permitted only in appropriate or designated areas.

· Members and guests should not capture images of other members’ vehicles without consent.

· ECCCO may capture imagery for security, documentation, and operational purposes.

Section 6: Pickups, Access & Requests

· Vehicle retrieval and access must follow ECCCO request and authorization procedures.

· Any person retrieving a vehicle other than the owner/member must be authorized and present valid identification.

· Additional services, after-hours access, or expedited requests may be subject to applicable fees.

Section 7: Respect for the Community

· ECCCO is a shared environment built around trust, respect, and consideration for others.

· Members and guests are expected to respect other vehicles, other members, and the facility as a whole.

· Conduct that disrupts operations, compromises safety, or negatively impacts the member experience may result in restricted access or termination of membership.

Section 8: Policy Updates

· These guidelines may be updated from time to time to reflect operational needs and improve the member experience.

· The most current version will always be available on this page.

For questions regarding facility use, member access, or available services, please contact the ECCCO team directly.

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